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Billing questions 6 messages
#suggestion
Nina -- Per recent discussions in GMF, the system help is a little light on how the billing process actually works. There's discussion on how to upgrade/downgrade, but that's about it...nothing on how
Nina -- Per recent discussions in GMF, the system help is a little light on how the billing process actually works. There's discussion on how to upgrade/downgrade, but that's about it...nothing on how
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By
Bruce Bowman
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Include new icon for closed polls 3 messages
#suggestion
Hi Nina, Please Mark's comments re closed polls in Beta #30239. Can we include a reference in the manuals for that please. Thanks Andy
Hi Nina, Please Mark's comments re closed polls in Beta #30239. Can we include a reference in the manuals for that please. Thanks Andy
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By
Andy Wedge
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For the glossary 11 messages
#suggestion
Hi Nina Can you please add "hamburger menu" to the glossary? Yesterday, that stymied a member on GMF and others have asked about it. Thanks! Frances
Hi Nina Can you please add "hamburger menu" to the glossary? Yesterday, that stymied a member on GMF and others have asked about it. Thanks! Frances
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By
Frances
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Include reference to Special badge 2 messages
#suggestion
Hi Nina, In the Owner's Manual I cannot see any reference to the Special badge which appears next to a pending message: Regards Andy
Hi Nina, In the Owner's Manual I cannot see any reference to the Special badge which appears next to a pending message: Regards Andy
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By
Andy Wedge
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Suggestion for the less-savvy users 5 messages
Hi Nina, We have pointed something like this a few times in the past to GMF/GH/beta posters: > I have never been able to find a search feature within help. For this you select the "single page" versio
Hi Nina, We have pointed something like this a few times in the past to GMF/GH/beta posters: > I have never been able to find a search feature within help. For this you select the "single page" versio
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By
Christos Psarras
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Missing +1 email command (Like) info from the User Manual 25 messages
#suggestion
Hi Nina, The email version of clicking the Like button online is not documented in the User manual, and there only a somewhat-cryptic one-liner mention of it in the Owner's manual, and in the Enterpri
Hi Nina, The email version of clicking the Like button online is not documented in the User manual, and there only a somewhat-cryptic one-liner mention of it in the Owner's manual, and in the Enterpri
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By
Christos Psarras
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How do I get rid of "happening now" in subject line. 3 messages
#suggestion
How do I get rid of "happening now" in the subject line of emails? It takes up the whole line. Thanks
How do I get rid of "happening now" in the subject line of emails? It takes up the whole line. Thanks
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By
Aliza Burton
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Documentation on approving and rejecting members/subscriptions 8 messages
1. I can't find a section about rejecting a membership/subscription - in particular, the 14-day drop-off. I was about to report a bug because the 14-day limit didn't cause the pending member to be del
1. I can't find a section about rejecting a membership/subscription - in particular, the 14-day drop-off. I was about to report a bug because the 14-day limit didn't cause the pending member to be del
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By
Janet_Catlady
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Owners Manual
#suggestion
I've started reading the April 16 version of the Owners manual. I'm only up to 5.3 so far, but I've got a couple of suggestions. Section 3.3.6 Change ", via credit card," to ", via credit card or Payp
I've started reading the April 16 version of the Owners manual. I'm only up to 5.3 so far, but I've got a couple of suggestions. Section 3.3.6 Change ", via credit card," to ", via credit card or Payp
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By
Duane
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Locked groups clarification 2 messages
#suggestion
Hi Nina, the Owner's Manual refers to a Locked Group Notice and says that only Premium and Enterprise groups can be locked. This may be true for someone manually locking/unlocking a group but a basic
Hi Nina, the Owner's Manual refers to a Locked Group Notice and says that only Premium and Enterprise groups can be locked. This may be true for someone manually locking/unlocking a group but a basic
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By
Andy Wedge
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draft section correction 2 messages
Members Manual, 7.6 bullet 3 needs to be changed to say, "Messages with hashtag issues will be bounced." Ref: https://beta.groups.io/g/main/message/27632 (It was corrected in the Owners Manual, but no
Members Manual, 7.6 bullet 3 needs to be changed to say, "Messages with hashtag issues will be bounced." Ref: https://beta.groups.io/g/main/message/27632 (It was corrected in the Owners Manual, but no
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By
Duane
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Update manuals to include Notification badge details 4 messages
#suggestion
Hi Nina, I noticed a Notification blue badge on a #cal-invite message that does not appear to be referenced in the manuals: Regards Andy
Hi Nina, I noticed a Notification blue badge on a #cal-invite message that does not appear to be referenced in the manuals: Regards Andy
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By
Andy Wedge
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Owner FAQ addition 2 messages
#suggestion
On the FAQs page, in the Owner/Mod section, I think it would be a good idea to explain the number of members displayed on the home page. At the moment, it's a very FAQ on Group_Help and GMF since the
On the FAQs page, in the Owner/Mod section, I think it would be a good idea to explain the number of members displayed on the home page. At the moment, it's a very FAQ on Group_Help and GMF since the
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By
Duane
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Members manual - bouncing 2 messages
#suggestion
There is little information in the members manual about bouncing. It would be useful to have the message emailed to a member (the bounce probe) and a brief note about what the member has to do. Also a
There is little information in the members manual about bouncing. It would be useful to have the message emailed to a member (the bounce probe) and a brief note about what the member has to do. Also a
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By
Frances
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Clarification re Emailed Photos Album 2 messages
#suggestion
Hi Nina, I can see no reference in the Members or Owners manuals regarding the Emailed Photos Album that not all images will end up there. Mark's message on Beta confirmed that only those larger than
Hi Nina, I can see no reference in the Members or Owners manuals regarding the Emailed Photos Album that not all images will end up there. Mark's message on Beta confirmed that only those larger than
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Andy Wedge
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Members Manual 2 messages
#suggestion
I realized this morning that there's nothing in the manual about group RSS Feeds. A small blurb, likely in section 5 or 6, that RSS Feeds are available in groups with public archives might be useful.
I realized this morning that there's nothing in the manual about group RSS Feeds. A small blurb, likely in section 5 or 6, that RSS Feeds are available in groups with public archives might be useful.
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By
Duane
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Section 11.12.2 clarification 2 messages
When it says "You cannot change the email address of someone who is a moderator or owner of a group (any group)." Does "(any group)" include subgroups? Thanks Beth
When it says "You cannot change the email address of someone who is a moderator or owner of a group (any group)." Does "(any group)" include subgroups? Thanks Beth
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By
Beth Weld
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Another nit-picky 2 messages
#suggestion
11.1.3 should say "...click anywhere in a member’s row except the check box to open..." We've had a few people make that mistake. (Italic for addition) Thanks, Duane
11.1.3 should say "...click anywhere in a member’s row except the check box to open..." We've had a few people make that mistake. (Italic for addition) Thanks, Duane
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By
Duane
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Send Confirmation Email button not found 7 messages
#bug
Per the Owners Manual at https://groups.io/helpcenter/ownersmanual/1/managing-members/handling-members-marked-as-not-confirmed?single=true Members who have not yet responded to the confirmation email
Per the Owners Manual at https://groups.io/helpcenter/ownersmanual/1/managing-members/handling-members-marked-as-not-confirmed?single=true Members who have not yet responded to the confirmation email
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By
Jim Wilson
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Owner's Manual: Direct Add notice 3 messages
This text in the Owners's Manual says: This notice can be sent automatically when you add members to the group directly. You can customize the text further, if needed, at the time you are direct addin
This text in the Owners's Manual says: This notice can be sent automatically when you add members to the group directly. You can customize the text further, if needed, at the time you are direct addin
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By
Malcolm Austen
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