Hi docs group :) In account settings under my email there’s a notice Note: Your email is hosted by Gmail, so we will rewrite the From line for the copies of your group messages that we send back to yo

Hi Nina, I'd suggest to add a note blurb in the member user account alias section (member PDF, 3.4.2, "Setting or changing account login elements"), to include some blurb to the effect of "using an al

After over a year, still can not locate the page on paid account user for owner information that must include Name, Contact phone number and Address. Standard information on any contract on internet s

Nina -- The current system Help lacks instructions on how to view the results of a poll and what permissions are necessary to do so. Self-evident to most people but remains an FAQ in GMF. Regards, Bru

Hi Nina, I would suggest to add a warning/note/blurb in that owner's manual section to the effect of "if a mod changes the email address in a group, the change affects all groups that member is subscr

Nina -- In the downgrade section of the Owners manual, it says to go to Admin>Upgrade. If you already have a Premium or Enterprise group, the path is actually Admin>Billing. https://groups.io/helpcent

Owners Manual Suggestions - 9 October 2020 PDF references 2 item 9 Add Note: If the group name chosen is in use, you will get an error saying "not available". If there's a problem, such as illegal cha

PDF 28 September 2020 7.7 There is no explanation of finding messages by number. Suggested 7.7.5: Change from Topic to Messages (or Expanded) view, then put the message number in the little box at the

Nina -- Display Name discussion is kinda scattered throughout the help. This leaves some folks unclear on how this field is populated. In particular, there is no mention anywhere that this field can b

At https://groups.io/helpcenter/ownersmanual/1/inviting-people-to-join-a-group?single=true it says these formats are ok [emailname]@[domain.com] <Member Name> [emailname]@[domain.com] For the second o

Add to Section 8.14 Removed Member Notice: With a bulk removal, the Removed Member notice is not sent to the removed members.

PDF October 30/31 2020 3.4.6 Should add a line about how to turn off 2FA. "To disable two-factor authentication, click the Disable Two-Factor button, enter your Groups.io password in the popup box, an

In trying to answer a question on GMF, Shal noticed that there is no information on how to delete individual messages. That info should be added in Owners Manual in Section 13 (for any message) and in

This came up again today and it isn't in the wiki. People want to avoid mailing messages to members whenever someone is editing the a page of the wiki. It causes unnecessary messages. There is a worka

Alias missing from the Glossary https://groups.io/helpcenter/glossary It would be helpful for it to be here so people could find out what a Groups.io Alias is, and more helpful if it would tell or lin

Can you please put a "see reference" from the owners manual to the members? All the main info is in the members manual - not where I looked first. from https://groups.io/helpcenter/ownersmanual/1/cust

This was new to me and I couldn't see anything in the help. There are so many people who just use mail for posting. Someone who was asking on GMF found out this by testing. If a member composes a post

Hi Nina and Happy New Year! Please refer to the GMF thread that brought this up for more info, https://groups.io/g/GroupManagersForum/topic/can_a_premium_group_admin/79365698 That section can use a bi

Hi Nina, We had this occur twice in the past week or so, we may want to add the resolution to it in the User manual; specifically, Setting account preferences and viewing account information -> Settin

I was going to give details about pending members' subscription requests when using the pending subscription notice. However I think it is okay, if there is a reference to the fuller instructions. On