Nina -- In the downgrade section of the Owners manual, it says to go to Admin>Upgrade. If you already have a Premium or Enterprise group, the path is actually Admin>Billing. https://groups.io/helpcent

Hi Nina, I would suggest to add a warning/note/blurb in that owner's manual section to the effect of "if a mod changes the email address in a group, the change affects all groups that member is subscr

Nina -- The current system Help lacks instructions on how to view the results of a poll and what permissions are necessary to do so. Self-evident to most people but remains an FAQ in GMF. Regards, Bru

After over a year, still can not locate the page on paid account user for owner information that must include Name, Contact phone number and Address. Standard information on any contract on internet s

Hi Nina, I'd suggest to add a note blurb in the member user account alias section (member PDF, 3.4.2, "Setting or changing account login elements"), to include some blurb to the effect of "using an al

Hi docs group :) In account settings under my email there’s a notice Note: Your email is hosted by Gmail, so we will rewrite the From line for the copies of your group messages that we send back to yo

Hi Nina, The Owner's manual still has a reference to 'RSVP Maybe' (rather than 'RSVP Not Sure') in section 15.5.1 (PDF reference). Also, the help Centre says the latest update was Aug 24 but the PDF c

Nina -- A recent inquiry in groups_help suggests that it would be handy to know under what circumstances bottom-quoted text is collapsed under this button when viewing an online message. Please also e

Hi, everyone. At Mark’s request, I’ve put together a getting started guide for group owners. If anyone in this group is interested and available to take a look before it’s released to the general publ

Hi, following on from a discussion on beta (message #25692 onwards) it seems the export of photos from group data does not include the 'Emailed Photos' album. Given that the Emailed Photos album is ac

Hello! The Märklin H0 c-track system has a view "new" elements. I have tried to construct these elements, the small curved turnout, left and right, and the curved track 15°, R3=515mm (24771, 24772, 27

PDF references 1 fifth bullet should say "Approve or reject messages from moderated members..." 4.3.3 Tip Change to "...use appropriate keywords in the group title or the group description so..." 8.1

Nina, (and anyone else interested) I've sort of settled on a set of terms used to discuss the emerging feature, including Group Notice - the kind that post to the group Member Notice - the kind that d

PDF references 3.2 item 3, add Note: If you've been banned from the group that you wish to join, you will be unable to get to the group home page while logged in. 4.1 in Note, it should say ", you mig

There is a hard rate limit per account of not more than 40 message posts in 30 minutes. https://beta.groups.io/g/main/message/8326 I was unable to find this in the new help center. FYI, Bruce

PDF version referenced 11.5 For clarification, Step 3 should have a Note: Members can only edit events that they've created, not those of anyone else. Owner/Mods can edit any event. There will be no E

The list of badges used in the “Your Groups” screen is defined only at https://groups.io/helpcenter/membersmanual/1/viewing-the-member-list It would be helpful to have a link to this explanation on th

Referencing PDF updated April 17, 2020: 3 step 5 table under Visibility, move headers Visibility option | Description to next pag with table. step 6 change "...the default timezone is U.S./Canada Paci

Based on PDF dated May 15, 2020 I believe the information pages, currently numbered 9-85, should be renumbered 1-77, while leaving the previous numbers as i-viii. This would follow a more standard met

Using PDF Maybe not necessary, but I think it might be clearer to add the following: 5.2 Note: Feed page, https://groups.io/feed 5.3 Note: Your Groups page, https://groups.io/groups Note: Muted Topics