Because of a change Mark made to clarify a situation, section 25.2 item 3 needs to be corrected to remove the restriction of using periods in subgroup names, https://beta.groups.io/g/main/message/2804

The help page on banning domains specifies how to ban a domain but it gives no information on the result (error message? whatever) on the side of the user from the banned domain. It would be helpful t

In section 10.3 of the Members Manual, adding events, there needs to be more information about the options included near the bottom. This suggestion is the result of some confusion (on GMF) about what

I was going to give details about pending members' subscription requests when using the pending subscription notice. However I think it is okay, if there is a reference to the fuller instructions. On

Hi Nina, We had this occur twice in the past week or so, we may want to add the resolution to it in the User manual; specifically, Setting account preferences and viewing account information -> Settin

Hi Nina and Happy New Year! Please refer to the GMF thread that brought this up for more info, https://groups.io/g/GroupManagersForum/topic/can_a_premium_group_admin/79365698 That section can use a bi

This was new to me and I couldn't see anything in the help. There are so many people who just use mail for posting. Someone who was asking on GMF found out this by testing. If a member composes a post

Can you please put a "see reference" from the owners manual to the members? All the main info is in the members manual - not where I looked first. from https://groups.io/helpcenter/ownersmanual/1/cust

Alias missing from the Glossary https://groups.io/helpcenter/glossary It would be helpful for it to be here so people could find out what a Groups.io Alias is, and more helpful if it would tell or lin

This came up again today and it isn't in the wiki. People want to avoid mailing messages to members whenever someone is editing the a page of the wiki. It causes unnecessary messages. There is a worka

In trying to answer a question on GMF, Shal noticed that there is no information on how to delete individual messages. That info should be added in Owners Manual in Section 13 (for any message) and in

PDF October 30/31 2020 3.4.6 Should add a line about how to turn off 2FA. "To disable two-factor authentication, click the Disable Two-Factor button, enter your Groups.io password in the popup box, an

Add to Section 8.14 Removed Member Notice: With a bulk removal, the Removed Member notice is not sent to the removed members.

At https://groups.io/helpcenter/ownersmanual/1/inviting-people-to-join-a-group?single=true it says these formats are ok [emailname]@[domain.com] <Member Name> [emailname]@[domain.com] For the second o

Nina -- Display Name discussion is kinda scattered throughout the help. This leaves some folks unclear on how this field is populated. In particular, there is no mention anywhere that this field can b

PDF 28 September 2020 7.7 There is no explanation of finding messages by number. Suggested 7.7.5: Change from Topic to Messages (or Expanded) view, then put the message number in the little box at the

Owners Manual Suggestions - 9 October 2020 PDF references 2 item 9 Add Note: If the group name chosen is in use, you will get an error saying "not available". If there's a problem, such as illegal cha

Nina -- In the downgrade section of the Owners manual, it says to go to Admin>Upgrade. If you already have a Premium or Enterprise group, the path is actually Admin>Billing. https://groups.io/helpcent

Hi Nina, I would suggest to add a warning/note/blurb in that owner's manual section to the effect of "if a mod changes the email address in a group, the change affects all groups that member is subscr

Nina -- The current system Help lacks instructions on how to view the results of a poll and what permissions are necessary to do so. Self-evident to most people but remains an FAQ in GMF. Regards, Bru