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Member manual suggestion: add the initials nmm somewhere in Help 2 messages
#suggestion
Hi A member asked about documentation or help on nmm. I use my browser to search pages of help. Could it be added to this section? https://groups.io/helpcenter/ownersmanual/1/customizing-group-setting
Hi A member asked about documentation or help on nmm. I use my browser to search pages of help. Could it be added to this section? https://groups.io/helpcenter/ownersmanual/1/customizing-group-setting
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By
Frances
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Owners Manual 2 messages
#suggestion
I believe that the Note: at the top of section 8.2 can be removed since notifications are now supported by the app. Duane
I believe that the Note: at the top of section 8.2 can be removed since notifications are now supported by the app. Duane
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Duane
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Member Manual #suggestion for "Search for messages by 2 messages
#suggestion
#hashtags
Current Member manual implies that use of Hashtag dropdown is the same for Topics and Messages pages: it says: * "On the Topics page or Messages page, click the *Hashtags* button at the top of the pag
Current Member manual implies that use of Hashtag dropdown is the same for Topics and Messages pages: it says: * "On the Topics page or Messages page, click the *Hashtags* button at the top of the pag
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Joe Keliher
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Owners Manual 5 messages
#suggestion
Hi Nina, Hope you're enjoying your travels. When you get back (and have recovered ;>), I have a couple of additions that may be useful. 1. I don't see an explanation/example of the Moderator Edited ba
Hi Nina, Hope you're enjoying your travels. When you get back (and have recovered ;>), I have a couple of additions that may be useful. 1. I don't see an explanation/example of the Moderator Edited ba
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Duane
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Members Manual 2 messages
#suggestion
From a discussion on Group_Help, I'd suggest adding and explanation of the circled number on topics. Probably fits best in section 22.5.2 of the pdf. Maybe something like: The circled number after the
From a discussion on Group_Help, I'd suggest adding and explanation of the circled number on topics. Probably fits best in section 22.5.2 of the pdf. Maybe something like: The circled number after the
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Duane
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Members Manual 2 messages
#suggestion
In referring to the manual to answer a question this morning, I noticed that it's not up to date. Specifically, section 3.4.7 says that all profiles are on one page, but that changed last year so that
In referring to the manual to answer a question this morning, I noticed that it's not up to date. Specifically, section 3.4.7 says that all profiles are on one page, but that changed last year so that
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By
Duane
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Trouble Receiving Messages thru Century Link 2 messages
Mark, Members who use Century Link are receiving a SPF validation soft failure result on all the messages being sent to them thru Groups.IO. Any ideas on how to resolve this issue. Bill Halte
Mark, Members who use Century Link are receiving a SPF validation soft failure result on all the messages being sent to them thru Groups.IO. Any ideas on how to resolve this issue. Bill Halte
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William Halte
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BADLY AND URGENTLY NEEDED: mobile app documentation 3 messages
I've got a new group member who is screwing up all over the place. She seems able to change topic titles without using email (impossible on desktop), and we don't allow changing topic titles. She can'
I've got a new group member who is screwing up all over the place. She seems able to change topic titles without using email (impossible on desktop), and we don't allow changing topic titles. She can'
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By
J_Catlady
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Changing a subscribed email address 9 messages
Hello This is my first post here, so please be patient with me. As a group owner, the question most asked by members is how to change their subscribed address. I realize this is covered in the User Ma
Hello This is my first post here, so please be patient with me. As a group owner, the question most asked by members is how to change their subscribed address. I realize this is covered in the User Ma
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By
Lynne
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Non-functional hyperlinks 6 messages
Nina -- Interspersed throughout the docs are bulleted lists of hyperlinks that when clicked take you back to the same place. If these hyperlinks aren't going to do anything I'd prefer that they not be
Nina -- Interspersed throughout the docs are bulleted lists of hyperlinks that when clicked take you back to the same place. If these hyperlinks aren't going to do anything I'd prefer that they not be
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By
Bruce Bowman
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Clarify meaning of hashtag setting 'Reply only to sender' 2 messages
Hi Nina, In the Owner's Manual section about hashtags https://groups.io/helpcenter/ownersmanual/1/managing-hashtags/viewing-creating-modifying-and-deleting-hashtags, can we have some clarification abo
Hi Nina, In the Owner's Manual section about hashtags https://groups.io/helpcenter/ownersmanual/1/managing-hashtags/viewing-creating-modifying-and-deleting-hashtags, can we have some clarification abo
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By
Andy Wedge
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Make clear that although mods can post to locked topics, their posts are moderated if the topic is *also* marked as moderated 4 messages
The section on "Locking Topics" reads: "Group owners and moderators are able to reply to a locked topic (by email or on the group’s website) without having to unlock the topic first and then relock it
The section on "Locking Topics" reads: "Group owners and moderators are able to reply to a locked topic (by email or on the group’s website) without having to unlock the topic first and then relock it
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J_Catlady
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Fix working in section on hashtags wrt "moderated" 7 messages
In the section "Creating a Hashtag," all the descriptions of hashtag attributes - with the exception of Locked, which reads "Select this checkbox to immediately lock topics that are created with this
In the section "Creating a Hashtag," all the descriptions of hashtag attributes - with the exception of Locked, which reads "Select this checkbox to immediately lock topics that are created with this
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By
J_Catlady
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Multiple active welcome messages are allowed 11 messages
Per Mark in beta just now: "You can have multiple active welcome messages. " This was something completely unknown to me, and in fact, the documentation currently states there can be only one active n
Per Mark in beta just now: "You can have multiple active welcome messages. " This was something completely unknown to me, and in fact, the documentation currently states there can be only one active n
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By
J_Catlady
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Help landing page rework 4 messages
I just noticed the landing page was reworked, https://groups.io/helpcenter , I don't know when that was done as I use bookmarks, but kudos, it looks very neat and efficient now! Cheers, Christos
I just noticed the landing page was reworked, https://groups.io/helpcenter , I don't know when that was done as I use bookmarks, but kudos, it looks very neat and efficient now! Cheers, Christos
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By
Christos Psarras
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Billing questions 6 messages
#suggestion
Nina -- Per recent discussions in GMF, the system help is a little light on how the billing process actually works. There's discussion on how to upgrade/downgrade, but that's about it...nothing on how
Nina -- Per recent discussions in GMF, the system help is a little light on how the billing process actually works. There's discussion on how to upgrade/downgrade, but that's about it...nothing on how
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By
Bruce Bowman
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Include new icon for closed polls 3 messages
#suggestion
Hi Nina, Please Mark's comments re closed polls in Beta #30239. Can we include a reference in the manuals for that please. Thanks Andy
Hi Nina, Please Mark's comments re closed polls in Beta #30239. Can we include a reference in the manuals for that please. Thanks Andy
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By
Andy Wedge
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For the glossary 11 messages
#suggestion
Hi Nina Can you please add "hamburger menu" to the glossary? Yesterday, that stymied a member on GMF and others have asked about it. Thanks! Frances
Hi Nina Can you please add "hamburger menu" to the glossary? Yesterday, that stymied a member on GMF and others have asked about it. Thanks! Frances
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Frances
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Include reference to Special badge 2 messages
#suggestion
Hi Nina, In the Owner's Manual I cannot see any reference to the Special badge which appears next to a pending message: Regards Andy
Hi Nina, In the Owner's Manual I cannot see any reference to the Special badge which appears next to a pending message: Regards Andy
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By
Andy Wedge
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Suggestion for the less-savvy users 5 messages
Hi Nina, We have pointed something like this a few times in the past to GMF/GH/beta posters: > I have never been able to find a search feature within help. For this you select the "single page" versio
Hi Nina, We have pointed something like this a few times in the past to GMF/GH/beta posters: > I have never been able to find a search feature within help. For this you select the "single page" versio
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By
Christos Psarras
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