Hi Nina, Please refer to this topic, https://groups.io/g/GroupManagersForum/topic/90934004 Apparently we're now beginning to get some (unwanted) attention from those folks, so we may want to add somet

Hi Nina, Please refer to https://beta.groups.io/g/main/topic/conflicting_message_policies/90722089 and https://groups.io/g/GroupManagersForum/topic/missing_reply_to_sender/90716961. We may want to add

Hi Nina, There was some confusion on my part regarding this notice (see https://beta.groups.io/g/main/topic/91002495), I thought it was the notice sent to a poster trying to post to a locked topic but

Nina -- This topic keeps coming up over and over again. It would be nice to have it addressed somewhere within the Help. Thanks, Bruce

Hi There are warnings in Member Help about 2-factor authentication. ! Important: Once you enable two-factor authentication, you will not be able to log in to Groups.io through a social login (Google o

Hi A member asked about documentation or help on nmm. I use my browser to search pages of help. Could it be added to this section? https://groups.io/helpcenter/ownersmanual/1/customizing-group-setting

I believe that the Note: at the top of section 8.2 can be removed since notifications are now supported by the app. Duane

Current Member manual implies that use of Hashtag dropdown is the same for Topics and Messages pages: it says: * "On the Topics page or Messages page, click the *Hashtags* button at the top of the pag

Hi Nina, Hope you're enjoying your travels. When you get back (and have recovered ;>), I have a couple of additions that may be useful. 1. I don't see an explanation/example of the Moderator Edited ba

From a discussion on Group_Help, I'd suggest adding and explanation of the circled number on topics. Probably fits best in section 22.5.2 of the pdf. Maybe something like: The circled number after the

In referring to the manual to answer a question this morning, I noticed that it's not up to date. Specifically, section 3.4.7 says that all profiles are on one page, but that changed last year so that

Mark, Members who use Century Link are receiving a SPF validation soft failure result on all the messages being sent to them thru Groups.IO. Any ideas on how to resolve this issue. Bill Halte

I've got a new group member who is screwing up all over the place. She seems able to change topic titles without using email (impossible on desktop), and we don't allow changing topic titles. She can'

Hello This is my first post here, so please be patient with me. As a group owner, the question most asked by members is how to change their subscribed address. I realize this is covered in the User Ma

Nina -- Interspersed throughout the docs are bulleted lists of hyperlinks that when clicked take you back to the same place. If these hyperlinks aren't going to do anything I'd prefer that they not be

Hi Nina, In the Owner's Manual section about hashtags https://groups.io/helpcenter/ownersmanual/1/managing-hashtags/viewing-creating-modifying-and-deleting-hashtags, can we have some clarification abo

The section on "Locking Topics" reads: "Group owners and moderators are able to reply to a locked topic (by email or on the group’s website) without having to unlock the topic first and then relock it

In the section "Creating a Hashtag," all the descriptions of hashtag attributes - with the exception of Locked, which reads "Select this checkbox to immediately lock topics that are created with this

Per Mark in beta just now: "You can have multiple active welcome messages. " This was something completely unknown to me, and in fact, the documentation currently states there can be only one active n

I just noticed the landing page was reworked, https://groups.io/helpcenter , I don't know when that was done as I use bookmarks, but kudos, it looks very neat and efficient now! Cheers, Christos