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Re: Missing +1 email command (Like) info from the User Manual #suggestion

 

I just Liked that via email!


On Jun 11, 2021, at 6:29 AM, Nina E <nina.eppes@...> wrote:

In the Members Manual, I added a topic called Using the Like feature under Working with group messages.

Thank you for the feedback!

- Nina


Re: Missing +1 email command (Like) info from the User Manual #suggestion

Nina E
 

In the Members Manual, I added a topic called Using the Like feature under Working with group messages.

Thank you for the feedback!

- Nina


Re: How do I get rid of "happening now" in subject line. #suggestion

Nina E
 


How do I get rid of "happening now" in the subject line of emails?  It takes up the whole line.  
Apparently it's a new feature of calendar event notices - see https://groups.io/g/GroupManagersForum/topic/83195392#38314. GroupManagersForum is the GMF group that J_Catlady mentioned in her reply. That group is the place for questions about Groups.io functions and features. The docs group is intended for feedback about the documentation in the Groups.io Help Center (https://groups.io/helpcenter).

- Nina


Re: How do I get rid of "happening now" in subject line. #suggestion

 

Hi there,
I don't really know what you're talking about, but if you want help, you could join the GMF group.


How do I get rid of "happening now" in subject line. #suggestion

 

How do I get rid of "happening now" in the subject line of emails?  It takes up the whole line. 
Thanks


Re: Missing +1 email command (Like) info from the User Manual #suggestion

Nina E
 

😄

 

From: docs@beta.groups.io <docs@beta.groups.io> On Behalf Of J_Catlady
Sent: Friday, June 4, 2021 10:10 AM
To: docs@beta.groups.io Group Moderators <docs@beta.groups.io>
Subject: Re: [docs] Missing +1 email command (Like) info from the User Manual #suggestion

 

Maybe some things should be, like, little secrets. Maybe don't ever document it. That would be fun! 😊

 

On Fri, Jun 4, 2021 at 6:43 AM Nina E <nina.eppes@...> wrote:

Thank you for the comments, everyone. I'll check with Mark and make any necessary updates/additions to the documentation.

- Nina


Re: Missing +1 email command (Like) info from the User Manual #suggestion

 

Maybe some things should be, like, little secrets. Maybe don't ever document it. That would be fun! 😊


On Fri, Jun 4, 2021 at 6:43 AM Nina E <nina.eppes@...> wrote:
Thank you for the comments, everyone. I'll check with Mark and make any necessary updates/additions to the documentation.

- Nina


Re: Missing +1 email command (Like) info from the User Manual #suggestion

Nina E
 

Thank you for the comments, everyone. I'll check with Mark and make any necessary updates/additions to the documentation.

- Nina


Re: Missing +1 email command (Like) info from the User Manual #suggestion

 

Right, I wasn’t clear about that. He can speak for himself, of course. I understood him saying that the reference in the Enterprise manual was insufficient because most people don’t read it. 


On Jun 4, 2021, at 5:32 AM, Bruce Bowman <bruce.bowman@...> wrote:

If I understand correctly, Christos asked that the processes involved in "liking" a message be enhanced in the Members Manual.

I don't see any request to alter the Owners Manual.

Bruce


Re: Missing +1 email command (Like) info from the User Manual #suggestion

Bruce Bowman
 

If I understand correctly, Christos asked that the processes involved in "liking" a message be enhanced in the Members Manual.

I don't see any request to alter the Owners Manual.

Bruce


Re: Missing +1 email command (Like) info from the User Manual #suggestion

 

That’s why I asked. Christos’s message seemed to imply that the fact that the “disable” option is documented only for Enterprise groups is a mistake. But it’s not a mistake to document it only there if only Enterprise groups have the option.


On Jun 3, 2021, at 11:27 AM, Duane <txpigeon@...> wrote:

On Thu, Jun 3, 2021 at 12:53 PM, J_Catlady wrote:
My question is whether only Enterprise groups can disable this.
Yes, there's no Enterprise Settings panel for the other types which is where the control is.

Duane


Re: Missing +1 email command (Like) info from the User Manual #suggestion

Duane
 

On Thu, Jun 3, 2021 at 12:53 PM, J_Catlady wrote:
My question is whether only Enterprise groups can disable this.
Yes, there's no Enterprise Settings panel for the other types which is where the control is.

Duane


Re: Missing +1 email command (Like) info from the User Manual #suggestion

 

My question is whether only Enterprise groups can disable this.


On Jun 3, 2021, at 10:48 AM, Christos G. Psarras <christos@...> wrote:

Hi Nina,

The email version of clicking the Like button online is not documented in the User manual, and there only a somewhat-cryptic one-liner mention of it in the Owner's manual, and in the Enterprize group section no less, which most folks don't read:

Disable +1 Functionality
Select this checkbox to disable the automatic conversion of +1 email messages to likes.

Many folks have no idea the feature exists (meself included up to only a few months ago).  Here's the latest instance this was mentioned: 
https://beta.groups.io/g/main/message/29593

A small paragraph about it in the User manual could be helpful.  Come to think about it, there's even no mention at all of the (online) "Like' functionality itself anywhere in the User manual, so this could be a good opportunity to add Like info somewhere, maybe in the "Working with messages" section.

Thanks and Cheers,
Christos


Missing +1 email command (Like) info from the User Manual #suggestion

 

Hi Nina,

The email version of clicking the Like button online is not documented in the User manual, and there only a somewhat-cryptic one-liner mention of it in the Owner's manual, and in the Enterprize group section no less, which most folks don't read:

Disable +1 Functionality
Select this checkbox to disable the automatic conversion of +1 email messages to likes.

Many folks have no idea the feature exists (meself included up to only a few months ago).  Here's the latest instance this was mentioned: 
https://beta.groups.io/g/main/message/29593

A small paragraph about it in the User manual could be helpful.  Come to think about it, there's even no mention at all of the (online) "Like' functionality itself anywhere in the User manual, so this could be a good opportunity to add Like info somewhere, maybe in the "Working with messages" section.

Thanks and Cheers,
Christos


Re: Documentation on approving and rejecting members/subscriptions

Nina E
 

FYI, the link URLs in the HTML versions of the manuals currently are generated from the topic titles, so changing titles will change the URLs and break any links to those topics from outside the manuals (I can, of course, update internal links). If/when there comes a time when Mark is able to generate non-title-based links (permalinks) to the topics in the manuals, I’ll take these comments under advisement.

 

Thank you for the feedback.

 

- Nina

 

From: docs@beta.groups.io <docs@beta.groups.io> On Behalf Of J_Catlady
Sent: Sunday, May 2, 2021 1:27 PM
To: docs@beta.groups.io Group Moderators <docs@beta.groups.io>
Subject: Re: [docs] Documentation on approving and rejecting members/subscriptions

 

I still think titles could be clearer and cleaner. The ones starting with "managing" x, y, or z have the same issue as "handling." And grouping sections by the word "handling" or "managing," when alphabetical, doesn't seem helpful.

 

On Sun, May 2, 2021 at 8:44 AM Duane <txpigeon@...> wrote:

On Sun, May 2, 2021 at 09:51 AM, J_Catlady wrote:

In this case, I was searching the document for "approving" or "rejecting" and only found titles containing those for messages, not members.

When I'm looking for something in the manuals, I either use the single page view or the PDF, then use the search function.  Hasn't failed me yet.  Once I got familiar with the manuals, the titles made more sense.

Duane


Re: Documentation on approving and rejecting members/subscriptions

 

I still think titles could be clearer and cleaner. The ones starting with "managing" x, y, or z have the same issue as "handling." And grouping sections by the word "handling" or "managing," when alphabetical, doesn't seem helpful.


On Sun, May 2, 2021 at 8:44 AM Duane <txpigeon@...> wrote:
On Sun, May 2, 2021 at 09:51 AM, J_Catlady wrote:
In this case, I was searching the document for "approving" or "rejecting" and only found titles containing those for messages, not members.
When I'm looking for something in the manuals, I either use the single page view or the PDF, then use the search function.  Hasn't failed me yet.  Once I got familiar with the manuals, the titles made more sense.

Duane


Re: Documentation on approving and rejecting members/subscriptions

Duane
 

On Sun, May 2, 2021 at 09:51 AM, J_Catlady wrote:
In this case, I was searching the document for "approving" or "rejecting" and only found titles containing those for messages, not members.
When I'm looking for something in the manuals, I either use the single page view or the PDF, then use the search function.  Hasn't failed me yet.  Once I got familiar with the manuals, the titles made more sense.

Duane


Re: Documentation on approving and rejecting members/subscriptions

 

I think that in this case, as well as possibly some (even many) others, the word "handling" as the beginning of a section title is less than descriptive and could be more specific. Many sections' titles start with the word "handling." In this case, I was searching the document for "approving" or "rejecting" and only found titles containing those for messages, not members. Even if the word "handling" were removed from many of these sections, if would be easier to find what you're looking for - e.g., just "pending members" (or "subscriptions" - again, this is inconsistent and somewhat confusing in titles, when one is searching) instead of "handling pending members." Because the fact that you are "handling x, y, or z is a given. The word "handling" doesn't add any information.


On Sun, May 2, 2021 at 7:29 AM J_Catlady via groups.io <j.olivia.catlady=gmail.com@groups.io> wrote:
Thanks, Duane.


On May 2, 2021, at 6:40 AM, Duane <txpigeon@...> wrote:

On Sun, May 2, 2021 at 08:31 AM, J_Catlady wrote:
1. I can't find a section about rejecting a membership/subscription - in particular, the 14-day drop-off.
That's covered in https://groups.io/helpcenter/ownersmanual/1/managing-members/handling-pending-members under the Overview section, specifically the Note: area.  It also covers approving, rejecting, and claiming.

Duane


Re: Documentation on approving and rejecting members/subscriptions

 

Thanks, Duane.


On May 2, 2021, at 6:40 AM, Duane <txpigeon@...> wrote:

On Sun, May 2, 2021 at 08:31 AM, J_Catlady wrote:
1. I can't find a section about rejecting a membership/subscription - in particular, the 14-day drop-off.
That's covered in https://groups.io/helpcenter/ownersmanual/1/managing-members/handling-pending-members under the Overview section, specifically the Note: area.  It also covers approving, rejecting, and claiming.

Duane


Re: Documentation on approving and rejecting members/subscriptions

Duane
 

On Sun, May 2, 2021 at 08:31 AM, J_Catlady wrote:
1. I can't find a section about rejecting a membership/subscription - in particular, the 14-day drop-off.
That's covered in https://groups.io/helpcenter/ownersmanual/1/managing-members/handling-pending-members under the Overview section, specifically the Note: area.  It also covers approving, rejecting, and claiming.

Duane

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