Date   

Badge and Icon Descriptions

Joe Keliher
 

The list of badges used in the “Your Groups” screen is defined only at 

https://groups.io/helpcenter/membersmanual/1/viewing-the-member-list

It would be helpful to have a link to this explanation on the "Your Groups" page.
https://groups.io/helpcenter/membersmanual/1/understanding-groups-io-home-pages/your-groups-home-page

Also I haven't found a description of the icons used as badges for Topics and Messages.  Most are well known such as Pin for Pinned, PaperClip for Attachment, Lock for Locked.
But I have no idea that the Scales icon represents.  


Consider #Hashtags by Feature Name #hashtags

Joe Keliher
 

As number of topics grows in this subgroup, having hashtags by Feature Name (menu items) will aid searching to see if the issue has already been reported. 

OR

keep list of topics short by hiding topics that have been implemented after some time like a month or two.


Member Manual Suggestions - May 22, 2020

Duane
 

PDF version referenced

11.5
For clarification, Step 3 should have a
Note: Members can only edit events that they've created, not those of anyone else.  Owner/Mods can edit any event.  There will be no Edit button if you don't have permission to do so.

Thanks,
Duane


Re: Items per Page

 

On Fri, May 22, 2020 at 6:02 PM Bruce Bowman <bruce.bowman@...> wrote:
Per https://beta.groups.io/g/main/message/25067, the Items Per Page setting for an account now works as expected for Databases.

I don't have a 100+-row database table so I'm unable to confirm this.

I was responding to the original bug about infinite scroll not working the archives, not the database. I fixed the original bug (although that was rolled back temporarily this evening). I have not done the database page yet.

Thanks,
Mark 


Items per Page

Bruce Bowman
 

Per https://beta.groups.io/g/main/message/25067, the Items Per Page setting for an account now works as expected for Databases.

I don't have a 100+-row database table so I'm unable to confirm this.

If true, the Account Preferences entries in the system help need to be updated to remove the exception note (i.e.: "Note: The infinite scroll setting might not be usable on all pages (for example, database tables). In such cases, the items listed per page will revert back to 20 items.").

Regards,
Bruce


Re: Additional Member Manual Suggestions

Duane
 

On Thu, May 21, 2020 at 12:43 PM, West Coast Compañeros Staff wrote:
e-mail addresses that are intentionally "linkified."
The problem here is that these (and others I didn't notice before) shouldn't be links, but Acrobat takes it upon itself to make them links unless the setting I mentioned is turned off.  There's been no problem that I've seen with intentional links.

Duane


Re: Additional Member Manual Suggestions

West Coast Compañeros Staff
 

On 5/21/20 9:26 AM, Duane wrote:
On Sat, May 16, 2020 at 08:07 AM, Duane wrote:
3.5
Header (Joining a group by email) has a bunch of links attached.

[groupname]+subscribe@groups.io has a link (subscribe@groups.io)
In case anyone else notices this, there's a Preference in Acrobat that makes these appear because there are implied Mailto: addresses seen and it's linkifying them.  General, Basic Tools, "Create links from URLs" can be turned off if it bothers you.  Acrobat remembers from session to session, so it won't create links on other documents either.  Unfortunately, there's no way to set it on or off for a specific document.

Duane

I publish and securely distribute via PDF a members' directory for our organization that includes members' e-mail addresses that are intentionally "linkified." There is also a section that describes our online activities, with subscription links to our main announcements group and various subgroups. When I first started doing this, I discovered an idiosyncrasy in the way MS Word generates these PDF links. The plus sign (+) in an e-mail address causes the text preceding the plus sign to be omitted. So groupname+subscribe@groups.io becomes subscribe@groups.io.

I figured out a workaround for this problem, which may be of help to Nina and/or Mark, even if they are not using Word for the Help Center documents. There may be analogous functionality in their editor. When an e-mail address contains a plus sign, I enter the address as mailto:groupname+subscribe@groups.io. Since I don't want the text "mailto:" to appear in the PDF, I set the font color for that string to white, which becomes invisible on a white background.

Robert R.



--
MacBook Pro (Retina, 15-inch, Mid 2015)
macOS Mojave version 10.4.6
Firefox Version 75.0 / Google Chrome Version 81.0


iPhone XR 64 GB
iOS 13.4


Re: Additional Member Manual Suggestions

Duane
 

On Sat, May 16, 2020 at 08:07 AM, Duane wrote:
3.5
Header (Joining a group by email) has a bunch of links attached.

[groupname]+subscribe@groups.io has a link (subscribe@groups.io)
In case anyone else notices this, there's a Preference in Acrobat that makes these appear because there are implied Mailto: addresses seen and it's linkifying them.  General, Basic Tools, "Create links from URLs" can be turned off if it bothers you.  Acrobat remembers from session to session, so it won't create links on other documents either.  Unfortunately, there's no way to set it on or off for a specific document.

Duane


Member Manual Suggestions - May 15, 2020

Duane
 

Using PDF

Maybe not necessary, but I think it might be clearer to add the following:

5.2
Note: Feed page, https://groups.io/feed

5.3
Note: Your Groups page, https://groups.io/groups
Note: Muted Topics, https://groups.io/topics?m=1
Note: Followed Topics, https://groups.io/topics?f=1

5.4
Note: Topics page, https://groups.io/topics

5.5
Note: Followed Hashtags, https://groups.io/followedhashtags
Note: Muted Hashtags, https://groups.io/mutedhashtags

5.6
Note: Calendar pager, https://groups.io/calendar

Thanks,
Duane


Re: Posting rate limit

 

On Tue, May 19, 2020 at 11:10 AM John Pearce <jponsalt@...> wrote:
Interesting, I didn't know about this.  Can you tell us what happens?  Are the posts returned to sender explaining why?  Just tossed in the bit bucket?

They are bounced back with the following message:

"We have received more than 40 messages in 30 minutes from you. To guard against autoresponder mail loops, we must reject additional messages from you temporarily. Please try again later."


Mark


Re: Posting rate limit

John Pearce <jponsalt@...>
 

Interesting, I didn't know about this.  Can you tell us what happens?  Are the posts returned to sender explaining why?  Just tossed in the bit bucket?

Thanks

John


Posting rate limit

Bruce Bowman
 

There is a hard rate limit per account of not more than 40 message posts in 30 minutes. https://beta.groups.io/g/main/message/8326

I was unable to find this in the new help center.

FYI,
Bruce


Additional Member Manual Suggestions

Duane
 

Based on PDF dated May 15, 2020

I believe the information pages, currently numbered 9-85, should be renumbered 1-77, while leaving the previous numbers as i-viii.  This would follow a more standard method of numbering pages.  Acrobat handles this by showing the defined page number as well as the overall page number.

3.5
Header (Joining a group by email) has a bunch of links attached.

[groupname]+subscribe@groups.io has a link (subscribe@groups.io)

14
Add to note
From the directory, you can send an email to another member. Limited to 2 per day to a specific person, 10 per day total per group. (ref https://beta.groups.io/g/main/message/16607)

17.5
Where it says "changing the owner (owners or moderators only)," is currently incorrect due to a bug, https://beta.groups.io/g/main/topic/70995249  The member that uploaded the photo can change ownership to someone else.

17.10
Header has extra spaces before "Deleting Albums".


Re: documentation of filesize limitation

Jay Elvove
 

Thank you. I notice that the filesize limits have also been boosted. Thanks very much for that as well. 


Re: Corrections to Members Manual

Nina E
 

> More suggestions, using the April 17 version of the PDF,

Hi, Duane. The May 1 release incorporates those suggestions.

Thank you, as always, for the feedback!

- Nina


Re: Possible Missing Section

Nina E
 

> A query on GMF made me have a look at the Members Manuals; there is nothing there about members being removed for marking a message as spam.

As of the May 1 release, the members manual contains this topic: https://groups.io/helpcenter/membersmanual/1/working-with-group-messages/responding-to-a-you-have-been-removed

I also added a link to the "Removed for spam" GMF wiki page to all of the documents.

Thank you for the feedback!

- Nina


Re: Suggestions for Owners Manual

Nina E
 

Most of the items mentioned in this topic are incorporated as of the May 1 release of the owners manual. (Threading algorithm documentation is TBS.)

Thank you for the feedback!

- Nina


Re: documentation of filesize limitation

Nina E
 

> I looked at all three PDF manuals today and couldn't find a reference in any of them to an actual size limitation when uploading files to groups.io.

The recently updated (per https://beta.groups.io/g/main/message/24816) file and photo size limits are now documented (as of the May 1 release) in the owners manual and members manual.

Thank you for the feedback!

- Nina


Re: Suggestions for Owners Manual

Duane
 

23.3.1
Need to add a Note: The 20 people per 24 hour limit also applies to Direct Adds, https://groups.io/helpcenter/ownersmanual/1/inviting-people-to-join-a-group/inviting-more-than-20-people-at-a

Duane


documentation of filesize limitation

Jay Elvove
 

I looked at all three PDF manuals today and couldn't find a reference in any of them to an actual size limitation when uploading files to groups.io.  I was looking for an actual number, because when I tried unsuccessfully to copy a 250mb zip archive containing over 80 individual files (mostly PDFs and JPGs) documenting the history of our neighborhood, I received an error stating that the file was too large.  The error message actually appeared at the end of the transfer once the file had actually been processed, not in the beginning when attempting the upload.  As a result, I waited, and it turns out also wasted, several minutes assuming that the upload would complete successfully.

I put in a support request, and I was informed that individual files cannot exceed approximately 100mb.  This figure should be included prominently in your documentation.  It was frustrating to be unable to find the number easily, and there seems to be a lot of confusion about it on the support forums as well.  Also -- and this is a comment, not a documentation issue -- in my opinion, that number is way too small by today's standards.  We are currently paying for significantly more storage than that, and I would request that groups.io seriously consider significantly increasing this limit.

I look forward to seeing both a change in documentation to reflect the filesize limitation and, hopefully, a significant increase in that size limit.

Despite all this, I'm a big fan of groups.io, which is why I took the time to document the issue in the first place.

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