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Re: Suggestions for Owners Manual
23.3.1
Need to add a Note: The 20 people per 24 hour limit also applies to Direct Adds,
23.3.1
Need to add a Note: The 20 people per 24 hour limit also applies to Direct Adds,
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By
Duane
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#86
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documentation of filesize limitation
I looked at all three PDF manuals today and couldn't find a reference in any of them to an actual size limitation when uploading files to groups.io. I was looking for an actual number, because when I
I looked at all three PDF manuals today and couldn't find a reference in any of them to an actual size limitation when uploading files to groups.io. I was looking for an actual number, because when I
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By
Jay Elvove
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#85
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Re: Suggestions for Owners Manual
in addition, I can't see any reference to the threading algorithm as described in the GMF Wiki
Andy
in addition, I can't see any reference to the threading algorithm as described in the GMF Wiki
Andy
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By
Andy Wedge
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#84
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Suggestions for Owners Manual
Referencing PDF updated April 17, 2020:
3
step 5 table
under Visibility, move headers Visibility option | Description to next pag with table.
step 6
change "...the default timezone is U.S./Canada
Referencing PDF updated April 17, 2020:
3
step 5 table
under Visibility, move headers Visibility option | Description to next pag with table.
step 6
change "...the default timezone is U.S./Canada
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By
Duane
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#83
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Re: 2FA recovery inconsistent on site and in manual
The manual already says that support can help. It's the Two-Factor Authentication account settings page (https://groups.io/account?page=security) on the site that says otherwise.
The manual already says that support can help. It's the Two-Factor Authentication account settings page (https://groups.io/account?page=security) on the site that says otherwise.
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By
Christopher Warrington
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#82
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Possible Missing Section
A query on GMF made me have a look at the Members Manuals; there is nothing there about members being removed for marking a message as spam. The Owners Manual does have a section about it,
A query on GMF made me have a look at the Members Manuals; there is nothing there about members being removed for marking a message as spam. The Owners Manual does have a section about it,
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By
Chris Jones
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#81
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Re: 2FA recovery inconsistent on site and in manual
Yes, via support, we can disable two factor authentication for people who did not save their backup codes and who can no longer authenticate.
Nina, can you update the manual?
Thanks,
Mark
Yes, via support, we can disable two factor authentication for people who did not save their backup codes and who can no longer authenticate.
Nina, can you update the manual?
Thanks,
Mark
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By
Mark Fletcher
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#80
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Re: Corrections to Members Manual
More suggestions, using the April 17 version of the PDF, section numbers used:
2.1
should be
All of the step-by-step instructions (insert of)
2.2
should be
[name _of_ group owner or moderator]
from
More suggestions, using the April 17 version of the PDF, section numbers used:
2.1
should be
All of the step-by-step instructions (insert of)
2.2
should be
[name _of_ group owner or moderator]
from
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By
Duane
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#79
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2FA recovery inconsistent on site and in manual
The member manual and the Two-Factor Authentication account settings page
page do not agree on whether accounts with 2FA are recoverable or not. This
is leading to some confusion about whether a
The member manual and the Two-Factor Authentication account settings page
page do not agree on whether accounts with 2FA are recoverable or not. This
is leading to some confusion about whether a
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By
Christopher Warrington
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#78
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Re: Help Center is complete
> Are these going to be Controlled Documents, meaning that any amendments don't just simply "happen" but that they are actively recorded in an Amendments Log, perhaps at the back of the documents?
As
> Are these going to be Controlled Documents, meaning that any amendments don't just simply "happen" but that they are actively recorded in an Amendments Log, perhaps at the back of the documents?
As
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By
Nina E
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#77
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Re: Email delivery options query
Thanks, Andy and Duane. I corrected the No Email setting documentation for the April 17 Help Center update.
- Nina
Thanks, Andy and Duane. I corrected the No Email setting documentation for the April 17 Help Center update.
- Nina
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By
Nina E
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#76
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Re: Corrections to Members Manual
Hi, Duane. These corrections and additions are in the April 17 Help Center update. Thank you for the detailed review!
- Nina
Hi, Duane. These corrections and additions are in the April 17 Help Center update. Thank you for the detailed review!
- Nina
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By
Nina E
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#75
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Re: Groups.io Members Manual - contradictory text
Corrected in the April 17 Help Center update.
- Nina
Corrected in the April 17 Help Center update.
- Nina
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By
Nina E
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#74
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Re: Help centre links and more images please
Hi, Andy. I updated those links in the FAQ so they go directly to the topic in question. They're in the April 17 update of the Help Center. (FYI, such links weren't possible in the initial Help Center
Hi, Andy. I updated those links in the FAQ so they go directly to the topic in question. They're in the April 17 update of the Help Center. (FYI, such links weren't possible in the initial Help Center
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By
Nina E
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#73
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Claiming messages and/or pending members
Hi,
following up on a GMF post, I can't see anything if the Owner's Manual that mentions if something is claimed by one owner/mod, it can only be changed by another owner/mod online (i.e. they cannot
Hi,
following up on a GMF post, I can't see anything if the Owner's Manual that mentions if something is claimed by one owner/mod, it can only be changed by another owner/mod online (i.e. they cannot
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By
Andy Wedge
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#72
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Corrections to Members Manual
Under "Responding to an invitation to join a group", the second bullet, it should say "A personal note from the group owner or moderator who sent the invitation may be included in the text of the
Under "Responding to an invitation to join a group", the second bullet, it should say "A personal note from the group owner or moderator who sent the invitation may be included in the text of the
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By
Duane
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#70
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Re: Images in Members manual PDF incorrect
For those that read this, the problem was fixed about 4 hours later, https://beta.groups.io/g/docs/message/66
Duane
For those that read this, the problem was fixed about 4 hours later, https://beta.groups.io/g/docs/message/66
Duane
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By
Duane
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#69
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Re: Email delivery options query
And online, the popup for this says "regardless of their email setting". This is also stated in the glossary for Special Notice, but there it does state the exception, i.e. No Email selected.
Duane
And online, the popup for this says "regardless of their email setting". This is also stated in the glossary for Special Notice, but there it does state the exception, i.e. No Email selected.
Duane
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By
Duane
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#68
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Re: Groups.io Members Manual - Google Drive links
Yes they are. Thank you both.
Duane
Yes they are. Thank you both.
Duane
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By
Duane
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#67
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Re: Groups.io Members Manual - Google Drive links
Thanks to help from Nina, this should be fixed now, along with the screwed up images in the PDF.
Thanks,
Mark
Thanks to help from Nina, this should be fixed now, along with the screwed up images in the PDF.
Thanks,
Mark
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By
Mark Fletcher
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#66
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