Hi Mark, section Joining subgroups (3.6 in the PDF version) states that a subgroup typically contains a subset of the members of the parent (primary) group. I think the use of the word typically at

Hi Mark, well done everyone involved in getting this together. I think it would be good to include more screenshot images as these would break up the pages of pure text and for those that prefer a

...and is a significant improvement over what went before. Many thanks for all the work that has been done in bringing this Help Centre to fruition. Are these going to be Controlled Documents, meaning

Definitely! It might seem to be a trivial change (and you might find that a lot of such apparently "trivial" requests turn up from time to time) but subtle differences in words used can make a

Liking the new help center! I was referring a new user to the help center for profile info and trying to explain “account” vs “group”. In the Account the left menu shows “Identity” which

Good idea. Done. Thanks, Mark

Congratulations to all those involved in this major accomplishment. The PDFs for both the Groups.io Members Manual and the Groups.io Owners Manual are downloaded with the filename

Hi All, The new Help Center is complete and 'live'; all links to the old help section now point to the new Help Center. The manuals are all complete. Please let me know if you see any issues or have

Hi John, please be sure to raise them on the official suggestions group called beta where you can tag them with the hashtag #suggestion Regards, Andy

Mark, Very helpful and a useful resource that hasn’t been available from other platforms. I have just migrated to group.io and did find quite difficult to locate a replacement for my

Mark, Thanks for all your hard work and I have just successfully started a new group which was originally on “egroups”. Remember those? The previous group was with Yahoo and has fallen into

Hi All, I've updated the help center. It now has the completed Owners Manual, as well as the FAQ and the very much still work in progress Members Manual. Thanks, Mark

The new help center looks good. As helpful as a help center should be. Clear and straightforward. Well organized. Notes: Liked the glossary tool tips. "Settings for Groups.io features" section:

Even though some of the items are just placeholders promising content yet to come, the new Help Center represents a quantum leap forward. Up till now there have been various

Speaking with my user hat on (rather than my tech writer hat :-) ), a search feature that's available throughout the help center would (I hope) provide search results in context—similar to wiki

Hello, Thanks for the suggestions for improvements of the PDF versions of the manuals. I've made the following changes to the PDF version of the Owners Manual: - There are now page breaks before each

A future search feature seems redundant. When viewing HTML and also PDF (online) Ctrl/F give a fairly easy to use and comprehensive search facility. -- Bob Bellizzi

This is such a useful document and I know a great deal of work has gone into it. I hesitate to ask for more, however... I have some suggestions. 1. Section 26.3 Bounce, bouncing Consider also

Hi All, I've put up an alpha version of the new help center, here: https://groups.io/helpcenter It contains a link to the most recent version of the Owners Manual (the other manuals are not yet

I don't understand your suggestions. I see no need for the blurb. The questions you asked are answered elsewhere and the document is correct as is. BTW, the answers are No and Yes. Duane