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Re: Help landing page rework

 

Christos, that's a bad link. The comma got included and it says "page not found." Might want to delete and resent. Or send an edit if allowed in this subgroup (I haven't checked)


Help landing page rework

 
Edited

I just noticed the landing page was reworked, https://groups.io/helpcenter , I don't know when that was done as I use bookmarks, but kudos, it looks very neat and efficient now!

Cheers,
Christos


Re: Multiple active welcome messages are allowed

 

Nina,

I don't know if Mark wants to include this in there as a note, but for those who have or want to use multiple welcome notices and want to control the order those are emailed out they can do so by selectively updating/saving those notices, as they are emailed oldest to newest, or same order shown onscreen if you sort on Updated ascending.

Cheers,
Christos


Re: Multiple active welcome messages are allowed

 

I think it was news to everyone.


Re: Multiple active welcome messages are allowed

Nina E
 

I updated the Owners Manual to mention that the Welcome notice type (and Monthly Reminder notice type, as Mark confirmed in beta) can have multiple active messages. For the record, that was news to me, too. :-) 

Thanks,
Nina


On Wed, Oct 6, 2021, 7:51 PM J_Catlady <j.olivia.catlady@...> wrote:
Per Mark in beta just now:
"You can have multiple active welcome messages. "

This was something completely unknown to me, and in fact, the documentation currently states there can be only one active notice of any type at a given time. I'm querying Mark as to whether you can have multiple actives for other notice types as well, or just for the welcome. It was sure news to me.

J


Multiple active welcome messages are allowed

 

Per Mark in beta just now:
"You can have multiple active welcome messages. "

This was something completely unknown to me, and in fact, the documentation currently states there can be only one active notice of any type at a given time. I'm querying Mark as to whether you can have multiple actives for other notice types as well, or just for the welcome. It was sure news to me.

J


Re: Billing questions #suggestion

Nina E
 

The Owners Manual now contains an About Groups.io billing topic (near the end, before the Additional information topic).

- Nina


Re: Include new icon for closed polls #suggestion

Nina E
 

The Closed Poll icon is now documented in the Owners Manual and the Members Manual.

- Nina


Re: Include new icon for closed polls #suggestion

Nina E
 

Thanks, Andy. I follow the beta group and saw Mark's response, and I already made a note to myself to add it to the documentation. :-)

- Nina


On Tue, Sep 14, 2021, 6:05 PM Andy Wedge <andy_wedge@...> wrote:
Hi Nina,

Please Mark's comments re closed polls in Beta #30239. Can we include a reference in the manuals for that please.

Thanks
Andy


Include new icon for closed polls #suggestion

Andy Wedge
 

Hi Nina,

Please Mark's comments re closed polls in Beta #30239. Can we include a reference in the manuals for that please.

Thanks
Andy


Re: Owners Manual #suggestion

Nina E
 

On Sun, Aug 22, 2021 at 09:28 AM, Duane wrote:
Hi Nina,

Hope you're enjoying your travels.  When you get back (and have recovered ;>), I have a couple of additions that may be useful.

1.  I don't see an explanation/example of the Moderator Edited badge on the Pending Messages page.  This only shows up if a moderator edits a message and Saves without approving.  In this situation, there's also an Undo button added to the status line next to the badges.  Probably best added to the section on "Handling pending messages" of the manual.

2.  The addition of an explanation of the "User status" in the "Downloading your group’s member list" as noted in https://beta.groups.io/g/main/message/30121

I had a great trip, thanks!

The Moderator Edited badge is now documented in the Owners Manual and Members Manual (under Additional information > Member badges and topic icons > Topic icons). While I was at it, I added the Claimed by badge, which I suddenly realized was not included in the list (I also added that badge to the list of member badges because it can show up for pending members).

I'll work on documenting the Undo button and the User status column in downloaded member lists for a future doc release. I didn't have time to get to those this week.

Thank you for the suggestions.

- Nina


Re: For the glossary #suggestion

Nina E
 


Can you please add "hamburger menu" to the glossary?

Because "hamburger menu" (or icon or button) is a general term, and I prefer to keep the Groups.io glossary focused on terms that specific to Groups.io, I added links to a definition in Wikipedia to the the "hamburger" references in the Members Manual and Owners Manual.

Thank you for the suggestion.

- Nina


Re: Include reference to Special badge #suggestion

Nina E
 

The Special badge is now documented in the Owners Manual and Members Manual (under Additional information > Member badges and topic icons > Topic icons).

Thanks for the suggestion.

- Nina


Re: Owners Manual #suggestion

Duane
 

On Sun, Aug 22, 2021 at 11:04 AM, Chris Jones wrote:
I am unclear about the difference in purpose for setting a User Status to Inactive and a system - instigated Ban
To be honest, I think they're the same thing, based on Mark's comments in various topics.  Also, based on the fact that system-banned members are removed from all groups, along with the change he made in https://beta.groups.io/g/main/message/30096,  I don't believe we'll ever see a member record set to 2 (inactive).  In addition, although Mark's comment said "permanently disabled by me", we've seen that's not necessarily so in another topic, https://beta.groups.io/g/main/message/30103.

Duane


Re: Owners Manual #suggestion

Chris Jones
 

On Sun, Aug 22, 2021 at 02:28 PM, Duane wrote:
The addition of an explanation of the "User status" in the "Downloading your group’s member list" as noted in https://beta.groups.io/g/main/message/30121
However... if Mark sets a User Status to Inactive there is no corresponding badge in the Members List; the only way an owner / moderator could check this status is by downloading the Member List and examining it. I suggest a badge should be added to cover this status.

In addition there is nothing in either Manual about Banned by System and IMHO there really ought to be.

I am unclear about the difference in purpose for setting a User Status to Inactive and a system - instigated Ban, given that their effects are not greatly different. Can this be clarified in any way?

Chris


Owners Manual #suggestion

Duane
 

Hi Nina,

Hope you're enjoying your travels.  When you get back (and have recovered ;>), I have a couple of additions that may be useful.

1.  I don't see an explanation/example of the Moderator Edited badge on the Pending Messages page.  This only shows up if a moderator edits a message and Saves without approving.  In this situation, there's also an Undo button added to the status line next to the badges.  Probably best added to the section on "Handling pending messages" of the manual.

2.  The addition of an explanation of the "User status" in the "Downloading your group’s member list" as noted in https://beta.groups.io/g/main/message/30121

Thanks,
Duane


Re: Non-functional hyperlinks

Bruce Bowman
 

On Fri, Apr 23, 2021 at 04:40 PM, Mark Fletcher wrote:
Got it. That's a limitation of the conversion code right now. I'll add it to the TODO list to fix.
Mark -- Not to be a nag, but...well, I guess I am being a nag.  :-)

Any timeline on fixing these missing anchor tags in the help? It's disconcerting to click on a hyperlink and have it do nothing.

Thanks,
Bruce


Re: For the glossary #suggestion

 

I agree with Jim and Chris:

... it is worth noting that the word appears several times in both
the Owners and Members Manuals where it is made clear that it is a
More function.
...
Yes, but unless it's illustrated many people will not know what it
looks like.
More is the name of the function, the more menu.

Hamburger menu is the name of the icon, the visual representation. So an image of a hamburger menu icon will be needed to give the reader that "aha" moment.

Shal


Re: For the glossary #suggestion

 

On 6 Aug 2021 at 9:22, Chris Jones via groups.io wrote:

On Fri, Aug 6, 2021 at 04:11 AM, Frances wrote:


Can you please add "hamburger menu" to the glossary? Yesterday, that
stymied a member on GMF and others have asked about it.
On a serious note...

Although I could never object to Hamburger being added to the Glossary it is
worth noting that the word appears several times in both the Owners and Members
Manuals where it is made clear that it is a More function.

I leave people to draw their own conclusions...

Chris
Yes, but unless it's illustrated many people will not know what it looks like.
To most people a hamburger is either someone from Hamburg or some junk food.

Jim


Re: For the glossary #suggestion

Chris Jones
 

On Fri, Aug 6, 2021 at 04:11 AM, Frances wrote:
Can you please add "hamburger menu" to the glossary? Yesterday, that stymied a member on GMF and others have asked about it. 
On a serious note...

Although I could never object to Hamburger being added to the Glossary it is worth noting that the word appears several times in both the Owners and Members Manuals where it is made clear that it is a More function.

I leave people to draw their own conclusions...

Chris

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