Date   

Re: Searching for all posts by a member #suggestion

Nina E
 

I added information on searching for a member’s posts through their profile to the Members manual in the Searching for messages in the archive > Searching for messages posted by a specific group member topic (as suggested by Duane).

 

Thank you for the feedback!

 

- Nina

 

From: docs@beta.groups.io <docs@beta.groups.io> On Behalf Of Bruce Bowman
Sent: Tuesday, February 2, 2021 11:28 AM
To: docs@beta.groups.io
Subject: [docs] Searching for all posts by a member #suggestion

 

Is there any reference in the system help to clicking the corresponding link in a member's group profile to accomplish this objective (see subject line)?

If so, I haven't found it. Please add if not present.

Thanks,
Bruce


Re: "P" badge title clarification suggestion

Nina E
 

I think additional explanatory info about all the “Override” member moderation settings could go in the Moderating individual members topic, with links to it from the Member badges topic. I didn’t have time to do that this week, so I’ll put it on my list for a future update.

 

Thank you for the suggestions!

 

- Nina

 

From: docs@beta.groups.io <docs@beta.groups.io> On Behalf Of Christos G. Psarras
Sent: Sunday, January 31, 2021 11:49 PM
To: docs@beta.groups.io
Subject: Re: [docs] "P" badge title clarification suggestion

 

< ... is she done??? maybe I should wait before repl>

<oops...>

 

You're right I missed the explain bit.  Here's a couple of possibilities:

Explain and point to the setting:

Posting Always Allowed      The member can post without moderation even in a moderated topic. (Override: not moderated)


or keep it closer to the existing text, point to the setting, then add explain qualifier:

Posting Always Allowed      The member’s posting privilege is set to Override: not moderated. (even in a moderated topic)
(or fully-sentenced, "not moderated, even in a moderated topic.")

Either way, it should be crystal and crystal clear now.  Good catch!

Cheers,
Christos


Re: "P" badge title clarification suggestion

Nina E
 

Hi, Christos. I made that change. (I discovered that the hover text in Groups.io for that badge actually was “Can Post” originally, so I asked Mark to change it to “Posting Always Allowed,” which he did. :-) )

 

Thank you for the feedback!

 

- Nina

 

From: docs@beta.groups.io <docs@beta.groups.io> On Behalf Of Christos G. Psarras
Sent: Sunday, January 31, 2021 9:36 PM
To: docs@beta.groups.io
Subject: [docs] "P" badge title clarification suggestion

 

Hi Nina,

The admin badge page, https://groups.io/helpcenter/ownersmanual/1/additional-information/member-badges-and-topic-icons, says this about P: 

Posting Allowed      (The member’s posting privilege is set to Override: not moderated.)

It really should say "Posting Always Allowed", because technically, a member set to group default (no badge) is also "Posting Allowed" in an unmoderated group, plus even that same user but in a moderated group this time is still "posting allowed",  it just has to be approved first.

Adding "Always" makes things crystal-clear and brings it closer to the explanation text's meaning.

Cheers,
Christos


Owner's Manual: Direct Add notice

Malcolm Austen
 

This text in the Owners's Manual says:
This notice can be sent automatically when you add members to the group directly. You can customize the text further, if needed, at the time you are direct adding someone, but be aware that the further customization is not saved to the notice—it applies only to that one-time use.

First quibble:
The third word 'can' wrongly implies the possibility of not sending such a notice.

A Direct Add notice is always sent. If the owner or a moderator has not created a custom notice and set it to Active Message, the system activates and uses a default.

Second quibble:
Yes, it's always sent but this implies the owner can supply a complete replacement message. What is actually sent is THE notice with some optional additional text from the owner.

Malcolm.

-- 
Malcolm Austen <malcolm.austen@...>


Missing Information #suggestion

Chris Jones
 

Nina,

In the Members' Manual Adding Photos (16.4 in the pdf version) is the sentence (under Note:) If the Add Photos button is not available, either the group has reached its storage limit or members are not allowed to add photos to the group.

There is, however, a third reason why a member might have no Add Photos button available, and that is if the Album Owner has set the album to Personal Access rather than Group Access.

Could you possibly work the above into the Manual?

Thanks,

Chris


Member Badges #suggestion

Chris Jones
 

Nina. The Owners Manual has a section about Member Badges with a list in 34.4.1 in the pdf version.

However, there are two badges not listed although strictly speaking they refer to non - members rather than members. Both appear if a group is set to allow non - member posts; those posts are always moderated and the first badge, NM appears against the non - member's email address when in the Pending List. When the message is selected for review prior to acceptance or rejection the NM is expanded to read Non Member

Could these be added to the list please? I can see that "Member Badges" might not be the best place for badges relevant to non members so it may be that the section about non - member posts might be a better place for them. (In which case a "see also" at the bottom of the member badge table might be helpful)

The badges used to be blue but at my suggestion Mark has just changed them to red; I have held off making the request for their inclusion until Mark had the time to respond to my request one way or another, and he has now done that. :)

Chris


Re: Searching for all posts by a member #suggestion

Duane
 

On Tue, Feb 2, 2021 at 10:28 AM, Bruce Bowman wrote:
If so, I haven't found it. Please add if not present.
I didn't find anything either.  Section 7.7.3 of the Members Manual seems like the logical place to add it.

Duane


Searching for all posts by a member #suggestion

Bruce Bowman
 

Is there any reference in the system help to clicking the corresponding link in a member's group profile to accomplish this objective (see subject line)?

If so, I haven't found it. Please add if not present.

Thanks,
Bruce


Re: "P" badge title clarification suggestion

 

:-)

On Jan 31, 2021, at 9:15 PM, Christos G. Psarras <christos@psarras.org> wrote:


On 2021-01-31 23:54, J_Catlady via groups.io wrote:
Well, I don’t understand the sequence and the redundancy, but as long as the point is made clear I’m not picky.
Yeah, I’m done.
If you're talking about the text above each suggestion, that's for my benefit sometimes, to help me formulate what to type, and I go overboard with it, please don't take it that other way.

If you're talking about the crystal and crystal bit, that was me being "cute", I made the title clear and you made the explanation clear; I told you I speak like a cat sometimes. :)

Sorry, I should had included an emoji; <oops..> indeed, lol!

Cheers,
Christos







Re: "P" badge title clarification suggestion

 

On 2021-01-31 23:54, J_Catlady via groups.io wrote:
Well, I don’t understand the sequence and the redundancy, but as long as the point is made clear I’m not picky.
Yeah, I’m done.
If you're talking about the text above each suggestion, that's for my benefit sometimes, to help me formulate what to type, and I go overboard with it, please don't take it that other way.

If you're talking about the crystal and crystal bit, that was me being "cute", I made the title clear and you made the explanation clear; I told you I speak like a cat sometimes. :)

Sorry, I should had included an emoji; <oops..> indeed, lol!

Cheers,
Christos


Re: "P" badge title clarification suggestion

 

Well, I don’t understand the sequence and the redundancy, but as long as the point is made clear I’m not picky.

Yeah, I’m done.


On Jan 31, 2021, at 8:48 PM, Christos G. Psarras <christos@...> wrote:



< ... is she done??? maybe I should wait before repl>

<oops...>


You're right I missed the explain bit.  Here's a couple of possibilities:

Explain and point to the setting:

Posting Always Allowed      The member can post without moderation even in a moderated topic. (Override: not moderated)


or keep it closer to the existing text, point to the setting, then add explain qualifier:

Posting Always Allowed      The member’s posting privilege is set to Override: not moderated. (even in a moderated topic)
(or fully-sentenced, "not moderated, even in a moderated topic.")

Either way, it should be crystal and crystal clear now.  Good catch!

Cheers,
Christos



Re: "P" badge title clarification suggestion

 

< ... is she done??? maybe I should wait before repl>

<oops...>


You're right I missed the explain bit.  Here's a couple of possibilities:

Explain and point to the setting:

Posting Always Allowed      The member can post without moderation even in a moderated topic. (Override: not moderated)


or keep it closer to the existing text, point to the setting, then add explain qualifier:

Posting Always Allowed      The member’s posting privilege is set to Override: not moderated. (even in a moderated topic)
(or fully-sentenced, "not moderated, even in a moderated topic.")

Either way, it should be crystal and crystal clear now.  Good catch!

Cheers,
Christos



Re: "P" badge title clarification suggestion

 

On Sun, Jan 31, 2021 at 06:41 PM, J_Catlady wrote:
can post without moderation even in an unmoderated topic
Yikes, I'm making this worse and worse.:)
Should read:
"can post without moderation even in a moderated topic"


Re: "P" badge title clarification suggestion

 

On Sun, Jan 31, 2021 at 06:40 PM, J_Catlady wrote:
can post even in a moderated topic.
can post without moderation even in an unmoderated topic


Re: "P" badge title clarification suggestion

 

On Sun, Jan 31, 2021 at 06:36 PM, Christos G. Psarras wrote:
Adding "Always" makes things crystal-clear and brings it closer to the explanation text's meaning.
IMO it's not quite crystal clear even with that. A "P" member can post even in a moderated topic.


"P" badge title clarification suggestion

 

Hi Nina,

The admin badge page, https://groups.io/helpcenter/ownersmanual/1/additional-information/member-badges-and-topic-icons, says this about P: 

Posting Allowed      (The member’s posting privilege is set to Override: not moderated.)

It really should say "Posting Always Allowed", because technically, a member set to group default (no badge) is also "Posting Allowed" in an unmoderated group, plus even that same user but in a moderated group this time is still "posting allowed",  it just has to be approved first.

Adding "Always" makes things crystal-clear and brings it closer to the explanation text's meaning.

Cheers,
Christos


Re: Add information on result of banning a domain #suggestion

Nina E
 

You're welcome! I did see your post on beta about the messaging when a domain is banned and will monitor it. :-)

- Nina


On Sat, Jan 30, 2021 at 09:56 AM, J_Catlady wrote:
Great, Nina, thanks! I saw Mark’s beta update about the fix and wondered whether it was related to my comment. “Weird errors” should always be fixed. 😊
 
As you may have seen, I just posted in beta about whether or not what happens when someone with a banned domain tries to subscribe is actually what we want to happen. I’m not sure about it. That’s obviously a discussion for beta, but just wanted to connect all the dots here.
 
J

 

On Jan 30, 2021, at 6:47 AM, Nina E <nina.eppes@...> wrote:

I added notes about the effects of banning on a member to the Banning a member section under Banning and unbanning members in the Owners Manual. Mark fixed the weird error that J mentioned (I encountered it, too, during my testing).

 

Thanks for the feedback!

 

- Nina

 

From: docs@beta.groups.io <docs@beta.groups.io> On Behalf Of J_Catlady
Sent: Saturday, January 23, 2021 11:43 AM
To: docs@beta.groups.io Group Moderators <docs@beta.groups.io>
Subject: Re: [docs] Add information on result of banning a domain #suggestion

 

But unfortunately, a weird error message is displayed. I/you/we might suggest updating that error message on beta.

 

On Sat, Jan 23, 2021 at 8:41 AM J_Catlady via groups.io <j.olivia.catlady=gmail.com@groups.io> wrote:

Duane, you're right. I just tested that. Which just proves that this needs to be documented. :)

 

On Sat, Jan 23, 2021 at 8:31 AM Duane <txpigeon@...> wrote:

On Sat, Jan 23, 2021 at 10:16 AM, J_Catlady wrote:

It would be helpful to add similar information there, about the effect on a groups.io account holder of banning them from a particular group (namely, they see the join/apply button if and only if they're logged in, etc,).

If they're logged in on the email/account that's banned, I don't think they can even get to the group home page.

Duane

 


Re: Add information on result of banning a domain #suggestion

 

Great, Nina, thanks! I saw Mark’s beta update about the fix and wondered whether it was related to my comment. “Weird errors” should always be fixed. 😊

As you may have seen, I just posted in beta about whether or not what happens when someone with a banned domain tries to subscribe is actually what we want to happen. I’m not sure about it. That’s obviously a discussion for beta, but just wanted to connect all the dots here.

J


On Jan 30, 2021, at 6:47 AM, Nina E <nina.eppes@...> wrote:



I added notes about the effects of banning on a member to the Banning a member section under Banning and unbanning members in the Owners Manual. Mark fixed the weird error that J mentioned (I encountered it, too, during my testing).

 

Thanks for the feedback!

 

- Nina

 

From: docs@beta.groups.io <docs@beta.groups.io> On Behalf Of J_Catlady
Sent: Saturday, January 23, 2021 11:43 AM
To: docs@beta.groups.io Group Moderators <docs@beta.groups.io>
Subject: Re: [docs] Add information on result of banning a domain #suggestion

 

But unfortunately, a weird error message is displayed. I/you/we might suggest updating that error message on beta.

 

On Sat, Jan 23, 2021 at 8:41 AM J_Catlady via groups.io <j.olivia.catlady=gmail.com@groups.io> wrote:

Duane, you're right. I just tested that. Which just proves that this needs to be documented. :)

 

On Sat, Jan 23, 2021 at 8:31 AM Duane <txpigeon@...> wrote:

On Sat, Jan 23, 2021 at 10:16 AM, J_Catlady wrote:

It would be helpful to add similar information there, about the effect on a groups.io account holder of banning them from a particular group (namely, they see the join/apply button if and only if they're logged in, etc,).

If they're logged in on the email/account that's banned, I don't think they can even get to the group home page.

Duane


Re: Owner's Manual - Message Policy Settings clarification #suggestion

Nina E
 

I added such a note. Thank you for the feedback!

 

- Nina

 

From: docs@beta.groups.io <docs@beta.groups.io> On Behalf Of Andy Wedge
Sent: Friday, January 22, 2021 5:17 PM
To: docs@beta.groups.io
Subject: [docs] Owner's Manual - Message Policy Settings clarification #suggestion

 

Hi Nina,

in the Owner's Manual under Message Policy Settings > Disable Editing Messages  can you add a note to confirm/clarify that a member will always be able to delete their own message regardless of this setting.

Thanks
Andy


Re: New section 4 Owners Manual #suggestion

Nina E
 

I revised that bullet item as suggested (though I wrote “for the sponsored group” instead of “for the group sponsored” :-) ). Thanks for the feedback!

 

- Nina

 

From: docs@beta.groups.io <docs@beta.groups.io> On Behalf Of Duane
Sent: Saturday, January 23, 2021 11:12 AM
To: docs@beta.groups.io
Subject: [docs] New section 4 Owners Manual #suggestion

 

On bullet 2 of the Sponsorship section/page, it may be more clear to say "Sponsorships are nonrefundable. Sponsorship amounts are held by Groups.io and are used to pay hosting fees for the group sponsored as they are needed."  Otherwise some people may assume that the money can be used for any of their groups.

Thanks,
Duane

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