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Re: Wiki changes notifications

 

Interesting. The one whose implementation I’d been eagerly awaiting was the photo notice. For ages, members would upload photos of their cats, unbeknownst to the other group members because there was no notification feature. So that’s one I’m very glad to have. We haven’t had any problems with the others.


On Nov 15, 2020, at 6:54 AM, Duane <txpigeon@...> wrote:

On Sun, Nov 15, 2020 at 08:34 AM, J_Catlady wrote:
Are mods trying to prevent their members from checking the "Notify Members" box and the members are not complying?
Yes, that's exactly it.  Many owner/mods don't see the usefulness of all those notifications being posted on the group.  I've got specific instructions in my group Guidelines that they should NOT check the box, but many do it anyway.  By moderating those notification hashtags, I can head them off.

Duane


Re: Wiki changes notifications

Duane
 

On Sun, Nov 15, 2020 at 08:34 AM, J_Catlady wrote:
Are mods trying to prevent their members from checking the "Notify Members" box and the members are not complying?
Yes, that's exactly it.  Many owner/mods don't see the usefulness of all those notifications being posted on the group.  I've got specific instructions in my group Guidelines that they should NOT check the box, but many do it anyway.  By moderating those notification hashtags, I can head them off.

Duane


Re: Wiki changes notifications

 

Duane,
That's what I thought, which is why this perceived problem seems so mysterious to me in the first place. I don't see the problem at all. Are mods trying to prevent their members from checking the "Notify Members" box and the members are not complying? Otherwise I don't understand why any such elaborate workaround is needed. Just don't check "Notify Members."


On Sun, Nov 15, 2020 at 6:08 AM Duane <txpigeon@...> wrote:
On Sun, Nov 15, 2020 at 07:46 AM, J_Catlady wrote:
no messages to the group that the wiki has been updated, even though I update it frequently. What gives?
If you don't check the "Notify Members" box on the wiki page while editing, no notice is sent to the group.

Duane


Re: Wiki changes notifications

Duane
 

On Sun, Nov 15, 2020 at 07:46 AM, J_Catlady wrote:
no messages to the group that the wiki has been updated, even though I update it frequently. What gives?
If you don't check the "Notify Members" box on the wiki page while editing, no notice is sent to the group.

Duane


Re: Wiki changes notifications

 

I was alarmed to see from this message that this was even happening, and that a (somewhat elaborate) workaround is required to stop it. But when I checked my group, there is no #wiki-notice hashtag at all, and no messages to the group that the wiki has been updated, even though I update it frequently. What gives?

J


Wiki changes notifications

Frances
 

This came up again today and it isn't in the wiki. People want to avoid mailing messages to members whenever someone is editing the a page of the wiki. It causes unnecessary messages. There is a workaround:
Shal wrote: "A moderator can preemptively block such notices from posting to the group by creating the corresponding hashtag and setting the hashtag options. No Email will cause them to quietly post to the group's Messages, but not go out to members by email, Moderated will cause them to be held in the Pending list where you can delete them."

See this thread in GMF -  https://groups.io/g/GroupManagersForum/message/34988
"Wiki changes generating postings and emails"

Thanks.
 
Frances
 


Deleting Messages

Duane
 

In trying to answer a question on GMF, Shal noticed that there is no information on how to delete individual messages.  That info should be added in Owners Manual in Section 13 (for any message) and in the Members Manual in Section 7 (for your own messages.)
ref: https://groups.io/g/GroupManagersForum/topic/78224767

Thanks,
Duane


Re: Members Manual suggestion

Nina E
 

Thanks for the suggestion! I added information about disabling 2FA to the November 6 update of the Members Manual.

 

- Nina

 

From: docs@beta.groups.io <docs@beta.groups.io> On Behalf Of Duane
Sent: Monday, November 2, 2020 6:54 AM
To: docs@beta.groups.io
Subject: [docs] Members Manual suggestion

 

PDF October 30/31 2020

3.4.6
Should add a line about how to turn off 2FA.
"To disable two-factor authentication, click the Disable Two-Factor button, enter your Groups.io password in the popup box, and click Disable."
I'm sure my wording isn't quite correct since I don't use 2FA, but someone was having a problem understanding that it was the GIO password that went in the box.

Thanks,
Duane


Re: Suggestion for Section 8.14 Removed Member Notice

Nina E
 

Excellent suggestion – thank you! I added a note to that section in the November 6 update of the Owners Manual.

 

- Nina

 

From: docs@beta.groups.io <docs@beta.groups.io> On Behalf Of Mark Murphy
Sent: Saturday, October 31, 2020 9:48 AM
To: docs@beta.groups.io
Subject: [docs] Suggestion for Section 8.14 Removed Member Notice

 

Add to Section 8.14 Removed Member Notice:

With a bulk removal, the Removed Member notice is not sent to the removed members.


Members Manual suggestion

Duane
 

PDF October 30/31 2020

3.4.6
Should add a line about how to turn off 2FA.
"To disable two-factor authentication, click the Disable Two-Factor button, enter your Groups.io password in the popup box, and click Disable."
I'm sure my wording isn't quite correct since I don't use 2FA, but someone was having a problem understanding that it was the GIO password that went in the box.

Thanks,
Duane


Re: error in documentation

West Coast Compañeros Staff
 

We appreciate all your good work, Nina.

Robert

On 10/31/20 7:59 AM, Nina E wrote:
Thank you for the corrections and suggestions submitted in this topic. I incorporated them in the October 30/31 update. (The PDF is dated October 30 because that's when I made the updates and submitted them to Mark; the HTML pages in the Help Center are dated October 31 because that's when Mark published them.)

- Nina


--
MacBook Pro (Retina, 15-inch, Mid 2015)
macOS Catalina version 10.15.7
Firefox Version 77.0 / Google Chrome Version 85.0.4183.121


iPhone XR 64 GB
iOS 14.0.1


Re: Populating Display Name

Nina E
 

Thank you for your feedback, Bruce. I added a topic to the Owners Manual, under Managing members, about adding or updating display names. In the Members Manual, I beefed up the information about the Display Name field in Customizing your Groups.io account profile and individual group profiles (under Setting account preferences and viewing account information).

- Nina


Re: error in documentation

Nina E
 

Thank you for the corrections and suggestions submitted in this topic. I incorporated them in the October 30/31 update. (The PDF is dated October 30 because that's when I made the updates and submitted them to Mark; the HTML pages in the Help Center are dated October 31 because that's when Mark published them.)

- Nina


Re: Members Manual suggestion

Nina E
 

Thank you for the suggestion. I added a topic about searching for messages by number in the October 30/31 update. (The PDF is dated October 30 because that's when I made the updates and submitted them to Mark; the HTML pages in the Help Center are dated October 31 because that's when Mark published them.)

- Nina


Re: Additional Owners Manual Suggestions

Nina E
 

Thank you for the corrections and suggestions submitted in this topic. I incorporated them in the October 30/31 update. (The PDF is dated October 30 because that's when I submitted the updates to Mark; the HTML pages in the Help Center are dated October 31 because that's when Mark published them.)

- Nina


Suggestion for Section 8.14 Removed Member Notice

Mark Murphy
 

Add to Section 8.14 Removed Member Notice:

With a bulk removal, the Removed Member notice is not sent to the removed members.


Re: Additional Owners Manual Suggestions

Bruce Bowman
 

On Wed, Oct 28, 2020 at 08:33 PM, Duane wrote:
The 4 step process doesn't work as the "Send Confirmation Email" is not an option in the Actions menu.
Good catch, Duane (and Josh). I thought this was the actual process for resending confirmation emails (see https://groups.io/g/GroupManagersForum/message/31063), or perhaps it may have been at one time. But I may have it all conflated with "Send Bounce Probe."

Regards,
Bruce


Re: Additional Owners Manual Suggestions

Duane
 

Found an error in 10.2 (thanks to someone trying to follow the instructions ;>)  The 4 step process doesn't work as the "Send Confirmation Email" is not an option in the Actions menu.  Only the alternate method shown in the Tip is available.

Duane


Populating Display Name

Bruce Bowman
 

Nina -- Display Name discussion is kinda scattered throughout the help. This leaves some folks unclear on how this field is populated. In particular, there is no mention anywhere that this field can be auto-populated based on content of an incoming message header.  See https://groups.io/g/Group_Help/message/1432 

Regards,
Bruce


Re: error in documentation

 

Henry wrote:

At
https://groups.io/helpcenter/ownersmanual/1/inviting-people-to-join-a-group
...
For the second one shouldn't it be the email address in angle
brackets?
Correct.

In addition, I'd strongly recommend not using [square brackets] to delimit substitution parts, as a novice may easily confuse them for part of the required syntax.

Let the words stand for themselves.

Also, the accepted form for an example domain is example.com - it is reserved so that it will never resolve to anywhere unfortunate. Using domain.com is a mistake as that is a company's actual domain name (which, appropriately enough, hosts a whois lookup).
https://en.wikipedia.org/wiki/Example.com

In this context, I don't think it is helpful to separate the invitee's email address into username and domain parts - it would be clearer to leave it together as an email address, even though the @ is a syntax part (so is the "." for that matter).

Possibly the note could also say something about substituting the invitee's actual information for "Member Name" and "username@example.com" - but that may be unnecessary clutter.

Shal

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