Re: Locked groups clarification #suggestion

Nina E

Hi, Andy. I added information about downgraded groups getting locked if they have over 100 members to the Locked Group notice topic and a couple other topics in the Owners Manual (see the revision history).


Thank you for the suggestion!


- Nina


From: <> On Behalf Of Andy Wedge
Sent: Monday, March 22, 2021 8:24 AM
Subject: [docs] Locked groups clarification #suggestion


Hi Nina,

the Owner's Manual refers to a Locked Group Notice and says that only Premium and Enterprise groups can be locked. This may be true for someone manually locking/unlocking a group but a basic group that has been downgraded from premium can also be locked if the membership count exceeds 100 since the per member pricing was introduced.  Can we add some clarification here?

Ref: and


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