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Formatting of https://groups.io/topics page is incorrect #bug #Android

Andy Wedge
 

Hi Mark,

the formatting of page https://groups.io/topics is too wide and you also have to scroll around the screen to get the icons in the footer into view.

Regards
Andy


Re: Cannot open files - error message #iOS #bug

 

Hi All,

Some bugs I can fix by changing code on the website. Those don't require updates to the app and are quick to do. Other bugs do require an update to the app. I tried one fix yesterday, on the website, and that obviously didn't work. I think I will need to update the app to fix this bug. That will unfortunately take more time (and effort). I am working on it now, but I don't expect a fix until some time next week. I'll keep you posted.

Thanks,
Mark


Re: Cannot open files - error message #iOS #bug

Peter Cook
 

Thanks, Andy. It's Build 40.

Pete


Re: Cannot open files - error message #iOS #bug

Andy Wedge
 

On Wed, Sep 29, 2021 at 07:17 PM, Peter Cook wrote:
I ask because it doesn't look like the app store version has changed in the last couple of days. 
you should be able to see the build number and not all fixes on Groups.io will involve a change to the app:



Andy


Re: Cannot open files - error message #iOS #bug

Peter Cook
 

(PS. The version on my iPhone, which is from the app store, is 1.0.)


Re: Cannot open files - error message #iOS #bug

Peter Cook
 

I ask because it doesn't look like the app store version has changed in the last couple of days. 

Pete


Re: Cannot open files - error message #iOS #bug

Duane
 

On Wed, Sep 29, 2021 at 12:53 PM, Peter Cook wrote:
Mark, are you referring to the beta version or the app store version?
According to his comment a few days ago, they should both update at the same time unless it's something specifically for testing, https://beta.groups.io/g/app/message/655

Duane


Re: Cannot open files - error message #iOS #bug

Peter Cook
 

On Tue, Sep 28, 2021 at 01:55 PM, Mark Fletcher wrote:
I've just pushed a fix for this.
Mark, are you referring to the beta version or the app store version? 

Pete


Re: Cannot open files - error message #iOS #bug

RCardona
 

On Tue, Sep 28, 2021 at 01:55 PM, Mark Fletcher wrote:
I've just pushed a fix for this. I'm not sure if it's the final fix, but it at least should get rid of the network error and let you view the file. To go back you'll need to swipe right from off the left side of the page.
 
Please let me know if this works for you.
 
I'm using the iOS app.  When I click on a pdf file, it opens to the first page, but unable to scroll/view the remaining part of the document, nor am I able to zoom/resize.  DOC and XLSX documents only show a blank white screen.  The swipe right works to go back.

Robert


Re: Cannot open files - error message #iOS #bug

Andy Wedge
 

On Tue, Sep 28, 2021 at 06:55 PM, Mark Fletcher wrote:
I've just pushed a fix for this. I'm not sure if it's the final fix, but it at least should get rid of the network error and let you view the file. To go back you'll need to swipe right from off the left side of the page.
 
I'm not seeing the network error message any more but I just get a blank white screen when I try and access file type docx, xlsx, pdf & zip.  When I try a json file, I see the text and can scroll up and down the contents. In all cases, I need to use the back button to get back to the files list as swiping right has no effect.  I'm running build 40 on a Galaxy S7 edge.

Andy


Re: Cannot open files - error message #iOS #bug

 

On Tue, Sep 28, 2021 at 1:46 AM Andy Wedge <andy_wedge@...> wrote:
The issue is the fact that when you try and access a file, you get the Network Error message.  I'm not fussed about Groups.io providing viewing capabilities for different file types. I just need the files downloading so I can choose how to open them - just as I can do with the mobile website.  Having pushed my group members towards the app, I'm now getting multiple complaints about this network error on both iOS and Android platforms.

I've just pushed a fix for this. I'm not sure if it's the final fix, but it at least should get rid of the network error and let you view the file. To go back you'll need to swipe right from off the left side of the page.

Please let me know if this works for you.

Thanks,
Mark 


Re: Cannot open files - error message #iOS #bug

Andy Wedge
 

On Tue, Jul 27, 2021 at 12:25 AM, Bob Bellizzi wrote:
To the best of my recollection, Mark has never supplied viewing capability for files.

The issue is the fact that when you try and access a file, you get the Network Error message.  I'm not fussed about Groups.io providing viewing capabilities for different file types. I just need the files downloading so I can choose how to open them - just as I can do with the mobile website.  Having pushed my group members towards the app, I'm now getting multiple complaints about this network error on both iOS and Android platforms.

Andy


Re: Tapping Member Manual on Help page redirect to my list of Groups #bug #iOS

Joe Keliher
 

Thanks Mark, Yes, it now works as expected.

On Sep 21, 2021, at 10:14 AM, Mark Fletcher <markf@corp.groups.io> wrote:

On Mon, Sep 20, 2021 at 06:51 AM, Joe Keliher wrote:

using newly released iOS app, tapping “Help”  then “Member Manual” takes me back to list of my groups, not the Member manual.   This was reported 4/8/21 by Thomas Gruber when he as logged in as owner of a group.  Mark could not reproduce this, was not resolved in April.  Same thing is happening to me now 9/20/21 using the released version of app for iOS, both when I am logged in as group owner and when logged in as simple member of the group.  Happens on both iPad and iPhone, happens when tapping Member Manual or Owner Manual.  I am running iOS and iPadOS 14.8.

I've reformatted the help center page, and it should now work in the app.

Thanks,
Mark



Re: Tapping Member Manual on Help page redirect to my list of Groups #bug #iOS

 

On Mon, Sep 20, 2021 at 06:51 AM, Joe Keliher wrote:

using newly released iOS app, tapping “Help”  then “Member Manual” takes me back to list of my groups, not the Member manual.   This was reported 4/8/21 by Thomas Gruber when he as logged in as owner of a group.  Mark could not reproduce this, was not resolved in April.  Same thing is happening to me now 9/20/21 using the released version of app for iOS, both when I am logged in as group owner and when logged in as simple member of the group.  Happens on both iPad and iPhone, happens when tapping Member Manual or Owner Manual.  I am running iOS and iPadOS 14.8.

I've reformatted the help center page, and it should now work in the app.

Thanks,
Mark


Re: Viewing attached photo freezes app #iOS #bug

RCardona
 

On Mon, Sep 20, 2021 at 01:17 PM, Mark Fletcher wrote:
On Sat, Sep 11, 2021 at 2:30 PM RCardona <genealogy1750@...> wrote:
When I click on an image attached to a message, the image opens correctly.  However, when I want to then return to the message, there are no options to do so.  The view remains on the image, where I can resize it, save or share it.  If I close the app and then reopen it, the image remains as the view.  The only way to return to the messages is to completely shutdown my phone, then restart it.  I can then re-enter the app normally.
_._,_._,_
 
Until I can develop a better fix, you should be able to swipe right starting from off-screen in order to go back.
 
Hope this helps.
Mark 
~~~~~

Thank you, Mark.  Confirmed, the right swipe starting from off-screen successfully returns to the message.

Robert


Re: Viewing attached photo freezes app #iOS #bug

 

On Sat, Sep 11, 2021 at 2:30 PM RCardona <genealogy1750@...> wrote:
When I click on an image attached to a message, the image opens correctly.  However, when I want to then return to the message, there are no options to do so.  The view remains on the image, where I can resize it, save or share it.  If I close the app and then reopen it, the image remains as the view.  The only way to return to the messages is to completely shutdown my phone, then restart it.  I can then re-enter the app normally.
_._,_._,_

Until I can develop a better fix, you should be able to swipe right starting from off-screen in order to go back.

Hope this helps.
Mark 


Tapping Member Manual on Help page redirect to my list of Groups #bug #iOS

Joe Keliher
 

using newly released iOS app, tapping “Help”  then “Member Manual” takes me back to list of my groups, not the Member manual.   This was reported 4/8/21 by Thomas Gruber when he as logged in as owner of a group.  Mark could not reproduce this, was not resolved in April.  Same thing is happening to me now 9/20/21 using the released version of app for iOS, both when I am logged in as group owner and when logged in as simple member of the group.  Happens on both iPad and iPhone, happens when tapping Member Manual or Owner Manual.  I am running iOS and iPadOS 14.8.

 

IF Safari app is also open on iPad, sometimes tapping Member manual on app Help page redirects the iPad screen to display the Member Manual on the Groups.io webpage in Safari app.  But sometimes this does not happen; i.e. app jumps back to my list of groups instead of going to the Member Manual (or Owner manual).  I can not predict when tapping Member Manual on app Help page will redirect to Safari web page.

 

When I tried to reply to Thomas Gruber post (to say same problem exists with released version of app) hitting “Reply” took me to the Member Manual page !!!!!  This is very strange, as if the  URL for Member Manual is hiding in a register stack and finally pops to the top of that stack after a series of other correct links followed. 

 


Re: Actions for RSVP event responders hidden behind page footer #bug #Android

Andy Wedge
 

On Mon, May 24, 2021 at 08:55 AM, Andy Wedge wrote:
when viewing the list of responders to an RSVP event, some of the options on the Actions button are hidden behind the page footer
Just giving this a nudge as one of my subgroup Mods pointed this out to me yesterday.

Regards
Andy


iOS app is now available in the app store #release

 

Hi All,

We just got approval from Apple, and the iOS version of the app is live in the app store:

https://apps.apple.com/us/app/groups-io-app/id1553820507

To answer a question, if you're running a test version of the app, you can continue to run it. I will continue to update that test version when I also update the live app. And my guess is that I'll need help testing new features in the future.

Thanks,
Mark


Re: Notifications question #misc

Martyn Bell
 

Thanks that's what I assumed but as I receive emails as well I didn't want to turn it off.
Martyn

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